Assistance
Besoin d’aide avec HeadshotPro ? Consultez les questions fréquentes ci-dessous ou contactez-nous directement.
Questions fréquentes
Comment fonctionne HeadshotPro ?
Take a selfie and HeadshotPro renders polished professional headshots in several styles while aiming to preserve recognizable features. AI results can vary, so review each image before using it.
Ai-je besoin d’un compte ?
No account setup is required to start. Purchases use your device's Apple App Store or Google Play account and are linked to the device account by default. Apple sign-in on iOS and Google sign-in on Android are optional ways to sync supported account access across devices; neither is required before purchase.
Comment fonctionnent les crédits ?
Chaque résultat généré consomme des crédits. Les aperçus gratuits comportent un filigrane. Un abonnement inclut des crédits mensuels, la qualité HD et l’absence de filigrane ; vous pouvez aussi compléter votre solde avec des packs de crédits en achat unique (25 / 70 / 140).
Mes photos sont-elles conservées ou utilisées pour l’entraînement ?
Photos are uploaded securely to our service and AI providers to create the result you request. Uploads, prompts, and generated results may be retained as reasonably needed to deliver, display, or recover that result, maintain service reliability, prevent abuse, or resolve support requests. We do not use submitted photos to train models ourselves; provider handling is governed by the applicable provider terms. Please use your own photos.
Comment gérer ou annuler mon abonnement ?
Subscriptions are managed by the store used for purchase. On iOS, use Settings > Apple ID > Subscriptions. On Android, use Google Play > Payments & subscriptions > Subscriptions. Cancel at least 24 hours before the period ends to avoid renewal.
Puis-je obtenir un remboursement ?
Refunds are handled by the store used for purchase. Use Apple purchase history or Apple Support for iOS purchases, and Google Play order history or Google Play Support for Android purchases.
Toujours besoin d’aide ?
Envoyez-nous un e-mail et nous vous répondrons dès que possible.
[email protected]