Suporte
Precisas de ajuda com o HeadshotPro? Consulta as perguntas frequentes abaixo ou contacta-nos diretamente.
Perguntas frequentes
Como funciona o HeadshotPro?
Take a selfie and HeadshotPro renders polished professional headshots in several styles while aiming to preserve recognizable features. AI results can vary, so review each image before using it.
Preciso de uma conta?
No account setup is required to start. Purchases use your device's Apple App Store or Google Play account and are linked to the device account by default. Apple sign-in on iOS and Google sign-in on Android are optional ways to sync supported account access across devices; neither is required before purchase.
Como funcionam os créditos?
Cada resultado gerado consome créditos. As pré-visualizações gratuitas têm marca de água. Uma subscrição inclui créditos mensais com HD e sem marca de água; também podes recarregar com pacotes de créditos avulsos (25 / 70 / 140).
As minhas fotografias são armazenadas ou usadas para treino?
Photos are uploaded securely to our service and AI providers to create the result you request. Uploads, prompts, and generated results may be retained as reasonably needed to deliver, display, or recover that result, maintain service reliability, prevent abuse, or resolve support requests. We do not use submitted photos to train models ourselves; provider handling is governed by the applicable provider terms. Please use your own photos.
Como giro ou cancelo a minha subscrição?
Subscriptions are managed by the store used for purchase. On iOS, use Settings > Apple ID > Subscriptions. On Android, use Google Play > Payments & subscriptions > Subscriptions. Cancel at least 24 hours before the period ends to avoid renewal.
Posso obter um reembolso?
Refunds are handled by the store used for purchase. Use Apple purchase history or Apple Support for iOS purchases, and Google Play order history or Google Play Support for Android purchases.
Ainda precisas de ajuda?
Envia-nos um e-mail e responderemos o mais depressa possível.
[email protected]