Support
Need help with HeadshotPro? Check the FAQ below or contact us directly.
Frequently Asked Questions
How does HeadshotPro work?
Take a selfie and HeadshotPro renders polished professional headshots in several styles while aiming to preserve recognizable features. AI results can vary, so review each image before using it.
Do I need an account?
No account setup is required to start. Purchases use your device's Apple App Store or Google Play account and are linked to the device account by default. Apple sign-in on iOS and Google sign-in on Android are optional ways to sync supported account access across devices; neither is required before purchase.
How do credits work?
Each generated result uses credits. Free previews are watermarked. A subscription includes monthly credits with HD and no watermark; you can also top up with one-time credit packs (25 / 70 / 140).
Are my photos stored or used for training?
Photos are uploaded securely to our service and AI providers to create the result you request. Uploads, prompts, and generated results may be retained as reasonably needed to deliver, display, or recover that result, maintain service reliability, prevent abuse, or resolve support requests. We do not use submitted photos to train models ourselves; provider handling is governed by the applicable provider terms. Please use your own photos.
How do I manage or cancel my subscription?
Subscriptions are managed by the store used for purchase. On iOS, use Settings > Apple ID > Subscriptions. On Android, use Google Play > Payments & subscriptions > Subscriptions. Cancel at least 24 hours before the period ends to avoid renewal.
Can I get a refund?
Refunds are handled by the store used for purchase. Use Apple purchase history or Apple Support for iOS purchases, and Google Play order history or Google Play Support for Android purchases.